Servicing chats and Email Conversation
Servicing over 20,000 chats and Email Conversation Per day
Every customer who contacts your company through email or chat channels expects a fast, accurate response. With thousands of contacts per day, companies struggle to maintain response times while delivering high-quality customer communication.
Leading organizations have discovered how smart outsourcing can reduce customer care expense while providing skilled, quality responses from specialists working as a virtual team member. Wb Technologies has deep experience delivering chat and email services to customers in industries including:
Email and Chat Service
We Provide Best Email and Chat Service Support
Email & Chat Service
We at Wb Technologies provide a very reliable and flexible system that responds promptly to the customer queries. Combined activities like direct mailing and call center follow-up together, can more then double your normal response rates. To increase the efficiency levels, these activities should be well focused and should involve timely use of telephone, as a means to lift overall direct mail response. Direct mail campaign is a resource intensive business, if all the essential elements for success are carried out properly. Outbound call centers, execute and follow-up every aspect of your direct mailings, by providing specialized services. The Customer Service Representatives (CSRs) communicate directly with the customers, dealers, distributors and business partners with a customized campaign. If direct mail is used to generate leads, then Direct Mail Follow-Up can considerably increase quantity and quality of the produced leads
Wb Technologies has deep experience delivering chat and email services to customers in industries including:
- Internet chat support is ideal for ?
- 24/7 Service available no more lost sales.
- Professional Chat Executives hired and trained according to your specifications.
- Our Chat Executives promptly answering live chat requests on YOUR website
- Highly efficient! – one Chat Executive can handle multiple chats at the same time.
- No foreign accent problems in a typed chat.
